Q1. Can I have a sample order?

A. Yes, we welcome sample order to test and check quality.

Q2. Do you have any MOQ limit?

A. Yes, we have MOQ for mass production, it depends on the different part numbers. 1~10pcs sample order is available. Low MOQ, 1pc for sample checking is available.

Q3. How to proceed with an order?

A. Firstly let us know your requirements or application. Secondly, We quote according to your requirements or our suggestions.Thirdly customer confirms the samples and places a deposit for formal order. Fourthly We arrange the production.

Q4. Is it OK to print my logo on the product?

A. Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q5. What about the lead time?

A.We have a lot of stock. Sample needs 3-10 days, mass production time needs 3-5 weeks, it depends on order quantity.

Q6. How do I know whether you've shipped my order or not?

A. Tracking No. will be offered as soon as your order be shipped out. Before that, our sales will be there to check the packing status, photo you the done order and let you know the forwarder picked it up.

Q7: Are these battery packs compatible with my inverter?

A: Yes, Sir. Our battery pack is compatible with most brands of inverters on the market.
Contact us and let me tell you more.

Q8.Which certificates do you have?

A:We have CE/FCC/ROHS/UN38.3/MSDS ...etc.

Q9: How do you make our business long-term and good relationship?

1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.